Since a few weeks, citizens of Lombardy with a disability can enjoy the use of a brand new service: “Lombardia Facile”, the portal that will collect info, as the project’s name itself suggests, that could make the disabled people daily life easier.
From welfare to work and education, from tourism to sport and leisure: on “Lombardia Facile”, you’ll be gradually able to find info about laws, facilitations and services available for resident citizens and tourists with a disability in Lombardy.
Arisen from the companionship between Regione Lombardia and associations and organizations representing and defending the rights of various categories of people with motoric and sensory disabilities, the “Lombardia Facile” project wants to remove all the obstacles and barriers (both physical and informational) that, nowadays, complicate the life of people with disability or special needs.
The portal pays particular attention to subjects such as mobility and accessible tourism. On “Lombardia Facile”, you can find a search engine to access info about the accessibility of monuments, museums and other places of artistic and cultural interest in Lombardy.
Moreover, on the website you can find info about another service, active since 2001, dedicated to disabled people: SpazioDisabilità, offering consultancy services about various topics related to disability. SpazioDisabilità is addressed both to disabled people and their families and caregivers. These services has been redesigned as well and the goal is to create a front office system widespread all over the region, opening other info points in all the administrative centres, in addition to the one today available at the HQ or Regione Lombardia. Starting from next year, those who will turn to SpazioDisabilità will have another service too: the video-chat in LIS (the Italian Sign Language), that will give deaf people the opportunity to communicate with the front office operators intermediated by a LIS interpreter connected through videoconference.
In conclusion, important progresses are in place towards accessibility and inclusion of all the citizens. We hope similar initiatives will be activated in other regions too. Are you aware of some? Please, inform me!